Your care. Your comfort. Your journey.
We believe healthcare works best when patients, attendants and healthcare professionals work together. Our services are designed to make every stage of your hospital journey more informed, comfortable and organised.
Support at every important step.
Discuss your health concerns with the appropriate doctor and understand the recommended next steps.
Receive care according to your individual medical condition and treatment plan.
Understand medicines, precautions, follow-up requirements and the next stage of your care.
Quality healthcare is a partnership.
Patients and attendants play an important role in making healthcare safe, effective and comfortable. These simple responsibilities help our medical team provide better care.
Share complete and accurate identity details
Please provide your correct name, address, contact information and other details required for your hospital records.
Share your complete medical history
Tell your doctor about your current condition, previous illnesses, hospitalisations, medicines, allergies and other relevant medical information.
Ask questions when something isn't clear
If you do not understand your diagnosis, treatment, medicines or precautions, please ask your healthcare team for clarification.
Be on time for appointments
Arriving on time helps the consultation process run smoothly. If you cannot attend, inform the hospital as early as possible.
Do not take medicines independently
Do not start, stop or change medicines without discussing them with your doctor. Inform the healthcare team if your condition changes.
Cooperate with payment and insurance processes
Provide accurate information required for billing or insurance-related processes and complete necessary formalities in a timely manner.
Respect the priority of emergencies
Emergency patients may require immediate attention based on the seriousness of their condition. Please cooperate with the medical team in such situations.
Understand that medical capacity can vary
Depending on the patient's condition and available resources, your doctor may recommend another appropriate centre when specialised care is required.
Take care of your personal belongings
Keep mobile phones, money, luggage and other personal belongings safely with you or your attendant. Follow hospital instructions regarding restricted areas.
Keep hospital records and receipts safely
Keep your prescriptions, reports, discharge documents and payment receipts safely for future reference and follow-up care.
A safe and respectful environment for everyone.
A hospital is a shared environment. Small acts of consideration help protect patient comfort, privacy and safety.
Patients and attendants are expected to cooperate with instructions given by the healthcare team.
Please be considerate of noise levels, patient privacy and the comfort of others.
Treat hospital staff, patients and visitors with courtesy and respect.
Visitors and attendants should follow the hospital's applicable visitor and patient-area instructions.
Responsibilities go hand-in-hand with rights.
Every patient deserves appropriate information, informed consent, privacy, dignity and quality care. Patient responsibilities help us work together to create a safer and better healthcare experience.
10:00 AM – 2:00 PM • 5:30 PM – 7:00 PM
CONTACT US
We're Here to Help.
For appointments, general enquiries or emergency assistance, our team is here to support you. Get in touch with Ishaan Hospital for medical assistance and consultation.
Sector 18, Near Jagadhari Bus Stand,
Jagadhari, Haryana
10:00 AM – 2:00 PM
5:30 PM – 7:00 PM